Discover the Master Builder difference
Master Builders are:
Finally, as the ultimate back-stop, our members and their clients can access our government approved disputes resolution service. The service is free and means we provide assistance to help get the work back on track should that be needed.
How do you know if a builder is reliable?
A great sign of a reliable builder is that they are more than happy to show you examples of their previous work and can provide testimonials from previous customers. Ask to visit their completed work and speak to their clients. If they refuse, then you have to wonder why. When visiting past projects, ask the clients how they found the builders to work with:
- Did they communicate clearly, frequently and politely?
- Were they punctual?
- Did they stick to their commitments?
- Did they flag delays and unforeseen problems openly and early?
- Did they deliver the project on time and on budget?
- Did they minimise noise and disruption?
- Did they manage the other trades effectively, if required?
- Did they keep the site tidy?
Of course, you should hire a builder who has solid experience of the work you are expecting them to carry out — an office refurbishment is quite different from a bathroom renovation or new kitchen. Any good builder should also be able to demonstrate a sound, up-to-date knowledge of current building regulations.